How to Contact Shades of Light Customer Service

Shades of Light offers high-quality lighting fixtures and home décor. When you need assistance, whether for product inquiries, shipping details, or returns, contacting their customer service is important. This article outlines the available channels to connect with their team.

1. Contacting Shades of Light by Phone

One of the easiest ways to reach Shades of Light customer service is by phone. They have a dedicated customer service line for prompt assistance.

You can contact them at: 1-800-262-6612

Why Call?

Immediate response
Direct answers to specific questions
Personal touch

2. Email Support

If you prefer written communication, emailing is a good choice. You can send detailed inquiries or concerns, and attach documents or photos as needed.

For customer service, you can email them at: [email protected]

Why Email?

Ability to provide detailed information
Attach photos or documents
No waiting on hold

3. Live Chat on Their Website

Shades of Light offers a live chat option on their website. This feature is useful for real-time assistance while you browse their products online. Look for the chat icon on the bottom right corner of their website.

Visit the website at: www.shadesoflight.com

Why Use Live Chat?

Real-time support while shopping online
Easy to multitask
Immediate assistance

4. Visit the Shades of Light Showroom

If you prefer to see products in person, visiting a showroom is a great option. The knowledgeable staff can provide personalized assistance and help you experience the products firsthand.

Shades of Light’s showroom is located at: 4924 West Broad Street, Richmond, VA 23230

Why Visit the Showroom?

Experience products in person
Personalized assistance
See how products look and feel

5. FAQ Section on the Website

Before contacting customer service, explore the FAQ section on their website. This self-help resource covers common inquiries related to ordering, shipping, returns, and product information.

Visit the FAQ section at: Shades of Light FAQ

Why Check the FAQ?

Fast answers to common questions
No need to wait for a response
Valuable insights into company policies

6. Mail

For those who prefer traditional mail, sending a letter can be an effective way to contact Shades of Light. You can use the following address for inquiries or returns:

Shades of Light
Attn: Customer Service
4824 W Broad St
Richmond, VA 23230

Why Send Mail?

Detailed, written documentation
Attach physical documents or samples
Traditional but effective

There are various ways to contact Shades of Light customer service tailored to different preferences. Whether by phone, email, live chat, visiting the showroom, checking the FAQ, or sending mail, Shades of Light is dedicated to providing the support you need.

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