How to Contact Security Bank Customer Service

Customer service is important for maintaining satisfaction and building strong relationships. If you have inquiries, concerns, or feedback for Security Bank, this article outlines the ways to reach their customer service.

Option 1: Phone Support

For immediate assistance, call Security Bank's 24-hour customer service hotline at +632 8887-9188 or 1-800-1-888-1250 (toll-free for PLDT landline). If you are abroad, you can reach them at +63 2 8887 9188. Their knowledgeable specialists are ready to help with banking, credit card, or loan inquiries.

Option 2: Email Support

Prefer written communication? You can email Security Bank's customer care team. For general inquiries, use [email protected]. For credit card-related matters, contact [email protected]. They aim to respond promptly to assist you.

Option 3: Online Contact Form

You can also use the online contact form available on their website. Visit the Contact Us page and fill in the required details, such as your name, email, and message. This option allows you to provide detailed information.

Option 4: Branch Visit

For face-to-face communication, visit one of Security Bank's branches. They have numerous locations across the Philippines. To find the nearest branch, use the Security Bank Branch Locator on their website, entering your city or area for the closest options.

Option 5: FAQ Section

Before contacting customer service, consider checking the Frequently Asked Questions (FAQ) section. This section on their Contact Us FAQ page covers common queries related to banking, credit cards, loans, and more. You might find your answer there, saving you time.

Security Bank is committed to addressing inquiries quickly and efficiently. With multiple contact methods available, customers can choose what works best for them. When reaching out, providing accurate account details and any supporting documents will help expedite the resolution process.