How to Contact SCE Customer Service

Southern California Edison (SCE) focuses on providing excellent customer service. If you have inquiries about your utility account, need help with billing, or want information about electric rates and services, SCE's customer service is ready to assist you. This article outlines the best ways to contact SCE.

1. Phone Support

SCE provides efficient phone support for customer inquiries. You can reach them at 1-800-655-4555 if you are in the USA or Canada. Their support line operates from 7:00 a.m. to 7:00 p.m. on weekdays and from 8:00 a.m. to 5:00 p.m. on Saturdays. For immediate assistance in emergencies, please call 9-1-1.

When you call SCE, you can ask about account-related questions, billing issues, electric rates, and more. Their customer service representatives are available to assist you.

2. Online Support

SCE’s website is a helpful tool for finding answers to common questions. The official website for customer support is https://www.sce.com/customer-service/. You can browse through popular Frequently Asked Questions (FAQs) covering topics like billing, moving services, outages, and energy usage.

If you don't find the answers you need, you can contact SCE via their website. A "Contact Us" page allows you to submit your questions or concerns through a form, enabling SCE to provide tailored assistance.

3. Moving Services

If you need to transfer your electric service to a new address within SCE’s service area, they offer easy options. You can submit your request online using SCE's Move Center. Alternatively, call 1-800-655-4555 at least 48 hours before your desired transfer date. Having all relevant information ready will help speed up the process.

4. Additional Resources

For more customer support options, consider these alternatives:

Reddit: Visit the SCE subreddit for community discussions and support.
Complaints Board: Access the Complaints Board for specific issues and contact information related to SCE.
Solar Consumer Advisor: This website provides various SCE phone numbers for different departments like customer support, payment issues, and technical support.
Edison International: For general inquiries, contact the SCE customer service team at 1-800-655-4555.

Always have the necessary information ready when you contact SCE customer service. Their representatives are prepared to assist you with your inquiries.

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