How to Contact and Return Items to House of CB

House of CB is a popular fashion brand known for its stylish clothing items. If you have purchased an item from House of CB and need to contact them or return the item, you can follow these simple steps.

Contacting House of CB

What are the ways to reach House of CB? Here are a few options:

Email Support: The primary method to communicate with House of CB is through email. Send your queries, feedback, or concerns to their customer service email address at [email protected]. They aim to respond to all emails within 24 hours during working hours. Expect longer response times during sale periods.
Online Contact Form: You can also contact House of CB by filling out their online contact form. Visit the "Contact Us" page on their website and provide the required information such as your name, email address, and details of your inquiry. Click submit, and their customer service team will respond.

Returning Items to House of CB

Need to return an item? Follow these steps:

Check the Return Policy: Review House of CB's return policy to understand the conditions for returns. This includes the time frame and the condition of the item.
Prepare the Return: Ensure that the item meets the return criteria. It should have all tags attached, and be unworn, unwashed, and unsoiled.
Fill out the Returns Form: Include a returns form with your package. Fill out the form indicating the reason for the return. Make sure to include this completed form in the return package.
Choose the Shipping Method: Ship the item back within the specified time frame using a trackable shipping method. This helps you keep track of the return.
Return the Item: Securely package the item with the completed returns form. Use the designated return address from the returns form or the official website.
Return Confirmation: After House of CB receives and processes the return, they will send you a return confirmation email. This email confirms that the return has been processed, and if eligible, a refund will be issued. Return shipping costs are not covered by House of CB, and gift cards or refunds will be processed per their policy.

Follow these steps to contact House of CB's customer service team and initiate a return for your purchased items. Adhere to their return policy guidelines for a smooth return experience.

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