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How to Contact Remitly Customer Service

Remitly is a well-known online money transfer service that allows users to send and receive money internationally. There may be times when users have questions or need assistance. This article outlines different ways to contact Remitly customer service for support.

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Published onSeptember 17, 2024
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How to Contact Remitly Customer Service

Remitly is a well-known online money transfer service that allows users to send and receive money internationally. There may be times when users have questions or need assistance. This article outlines different ways to contact Remitly customer service for support.

1. Contact Remitly via Help Center

Remitly has a detailed Help Center with answers to frequently asked questions. To access it, visit their official website and click on the "Contact Us" section. You can search for specific topics or browse available articles. If you don’t find the information you need, there are additional contact options available.

2. Live Chat Support

Remitly provides live chat support for immediate assistance. Go to their Help Center and select the "Chat with us" option. Live chat is available 24/7 in English, French, and Spanish. Wait times may vary based on demand.

3. Phone Support

Do you prefer to speak with a customer service representative? Remitly offers phone support available 24/7 in English and Spanish. To contact Remitly by phone, dial 1-888-736-4859. This number can be found on their Help Center page.

4. Email Support

You can also reach out to Remitly customer service via email. While specific email addresses aren't listed on their website, you can try contacting [email protected]. For quicker assistance, it is advisable to explore other contact methods.

5. Complaints and Issues

Do you have a complaint or need to report an error regarding a Remitly transaction? There is a dedicated process for that. Visit their Help Center page on complaints and errors to learn how Remitly addresses such cases. They take complaints seriously and aim to resolve them satisfactorily while following all relevant regulations.

6. Online Resources

Remitly offers various online resources to assist users. They have partnered with reliable platforms like Complaints Board, where you can find additional contact details and customer reviews. Access these resources through the Complaints Board page for Remitly.

Contacting Remitly customer service is straightforward with several available channels. Whether you have questions, need immediate help, or want to report an issue, Remitly provides options to meet your needs. Their Help Center, live chat support, phone support, and email contact are all accessible 24/7, ensuring you can receive the assistance you need at any time.

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