How to Contact Redbus Customer Service

RedBus, the world's largest online bus ticket booking service, prides itself on offering seamless customer support to its vast user base, which exceeds 25 million globally. Whether you're in need of assistance, have a query, or wish to file a complaint, reaching out to Redbus customer service is straightforward. Here's everything you need to know about contacting Redbus customer service:

1. Corporate Head Offices

Redbus has multiple corporate head offices located in prominent cities across India. If you prefer traditional correspondence or need to escalate an issue, you can contact their head offices at the following addresses:

Bangalore: Redbus India Private Limited, Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 560008.
Coimbatore: Redbus India Private Limited, JK Centre, 2nd floor, 5th, Kannapiran Mills Rd, Sowri Palayam, Nearby KIA service center, Coimbatore, Tamil Nadu - 641015.
Ahmedabad: Redbus India Private Limited, Dynasty, Unit No. 905, 9th Floor, Beside SBI Bank, CG Road Branch, Near Stadium Circle, CG Road, Navrangpura, Ahmedabad, Gujarat - 380009.
Indore: Redbus India Private Limited, # 207, 2nd floor, Fortune Ambience, Near Hotel Surya, Dhakkan wala kuan, South Tukoganj, Indore 452001 - MP.
Hyderabad: Redbus India Private Limited, # 201, 2nd floor, Elite Padmavathi Corporate, 1-98/9/31, Plot No: 31, Jai Hind Enclave, Madhapur, Hyderabad - 500081, Telangana, India.
Kolkata: Redbus India Private Limited, Tower -1, Bengal Eco Intelligent Park, Block–EM3, 14th Floor, Unit-16, Salt Lake, Sector-5, Kolkata – 700091, West Bengal, India.
Chennai: Redbus India Private Limited, RR Towers III, 1st Floor, TVK Industrial Estate, Guindy, Chennai, Tamil Nadu - 600032.
Jaipur: Redbus India Private Limited, Office No.723, 7th Floor, Mall of Jaipur, Gandhi path W Vaishali Nagar, Jaipur, Rajasthan - 302021.
Mumbai: Redbus India Private Limited, Office No. 404, Kalpataru Plaza, Chincholi Bunder Signal S V Road, Malad, West Mumbai, Maharashtra – 400064.
Pune: Redbus India Private Limited, F-7010/7020, Solitaire Business Hub, Sr. No.207 Opp. NECO Garden Society, Viman Nagar, Pune, Maharashtra – 411014.
New Delhi: Redbus India Private Limited, Flat No. 909, 9TH Floor, Connaught Place, KG Marg, Naurang House 21, Kasturba Gandhi, Marg, New Delhi -110001.

2. Contact Numbers

For immediate assistance or to lodge a complaint, you can call Redbus customer service at the following phone number: +919945600000. Additionally, specific call center timings are mentioned for different offices, so ensure you call within the specified hours for prompt assistance.

3. Support Channels

Redbus provides round-the-clock support through its website's chat feature. If you have a query or need assistance, you can directly chat with a customer care representative for real-time help.

4. Online Resources

For quick resolution of any concerns or grievances, Redbus encourages customers to visit their Self-Help page on the website. Here, you can find answers to commonly asked questions, troubleshoot issues, and explore various support resources.

5. Email Correspondence

If you prefer email communication, you can reach out to Redbus via email for press enquiries at [email protected]. Please note that this email address is specifically for press or media enquiries.

Redbus is committed to ensuring customer satisfaction by promptly addressing concerns and grievances. With multiple contact options including phone, email, chat, and online resources, getting in touch with Redbus customer service is hassle-free. Whether you're booking a bus ticket or encountering an issue with their services, rest assured that Redbus is dedicated to providing excellent customer support.

Whenever you encounter any issues or have queries regarding your bus bookings, don't hesitate to reach out to Redbus customer service using the aforementioned contact channels. Your satisfaction is their priority.

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