How to Contact RBC Customer Service

RBC provides various services and support options for its customers. When you need help with banking services, financial advice, or account issues, it's important to reach out using verified methods.

Phone Support

Phone support is usually the quickest way to get assistance. RBC offers multiple numbers for different services.

For general inquiries, customers in Canada and the U.S. can call RBC's toll-free number: 1-800-769-2511. This line is available 24/7.
For international customers, use 1-800-769-2511 (international access codes may apply).
For credit card issues, contact RBC's dedicated line at 1-800-769-2512, available 24/7.
Hearing-impaired customers can reach TTY support at 1-800-668-9874.

Online Banking and Mobile App Support

If you encounter problems with online banking or the mobile app, RBC has a support option for you.

Call 1-800-769-2555 for technical assistance, available 24/7.

Email Support

For a secure communication method, consider using email support. You can send an email to RBC's customer service team through the secure messaging feature within your online banking account or mobile app.

Branch Visit

Visiting a branch can be effective for resolving issues face-to-face. RBC has branches across Canada. You can use the locator tool on the RBC website or mobile app to find the nearest branch or ATM.

To minimize wait times, consider booking an appointment online through the RBC website before your visit.

Mail Correspondence

For traditional correspondence or document submission, you can mail a letter to RBC. Address it to the specific department related to your inquiry for a quicker response.

Accessibility and Language Support

RBC offers customer service in multiple languages. You can request support in your preferred language when contacting them.

RBC makes it easy for customers to obtain support for their banking needs. Whether you choose to call, send an email, visit a branch, or correspond by mail, RBC's customer service representatives are prepared to assist you effectively. Always prioritize secure communication when discussing personal information.

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