How to Contact QNB Bank Customer Service

QNB Bank provides a variety of options for customers to reach their customer service team. If you have questions, concerns, or inquiries, you can use the following methods to get in touch with them.

1. Phone Contact

You can contact QNB Bank's customer service by phone. They have dedicated lines available during specific hours. Reach them at 1-800-491-9070 or 215-538-5600 from Monday to Friday, between 8:00 am and 7:00 pm, and on Saturdays from 8:30 am to 4:00 pm.

For suspected fraudulent activity on your QNB Debit Card, call their 24-Hour Check Card Fraud Center at 1-800-237-8990.

2. SMS Text Chat

Chat with a QNB Live Agent via SMS text messaging by sending a text to 215-538-5600. Live agents are available from Monday to Friday, between 8:00 am and 7:00 pm, and on Saturdays from 8:30 am to 1:00 pm. Standard message and data rates may apply.

3. Contact Information Request Form

QNB Bank offers a Contact Information Request form on their website for written inquiries. Complete the form with your name, address, phone number, email, and specific account or product details. Indicate if you are an existing customer and provide your preferred method of contact. You can also include any questions or comments.

4. QNB Bank's Official Website Contact Page

For general inquiries, visit QNB Bank's official website and navigate to their Contact Us page. This section lists various ways to contact QNB Bank, including phone numbers and email addresses.

5. QNB-Online and QNB-Voice

QNB Bank provides online and telephone banking services for convenience. If you need help with QNB-Online, refer to their User Guides and Tutorial Videos on the QNB-Online Personal page. For assistance via the telephone, you can call 215-538-5760 or 1-800-491-9070 to use QNB-Voice. This free telephone banking service allows you to perform various banking transactions using your touch-tone telephone.

6. Customer Feedback & Inquiries

QNB Bank values feedback and questions from customers. Contact the Customer Care Centre at (+974) 4440 7777. If you prefer online feedback, fill out the form on the Customer Feedback & Inquiries page. This form requires mandatory fields, and you can indicate whether the information provided was helpful.

QNB Bank aims to respond promptly to all inquiries related to banking products, account issues, or general questions. Their customer service team is ready to assist you.

The contact information provided is accurate and can change. For the latest details, check QNB Bank's website or contact their customer service directly.

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