How to Contact Pacific Western Bank Customer Service

Pacific Western Bank aims to provide excellent customer service. If you need assistance or have questions about their banking services, there are several ways to contact their customer service team.

Contact Us Page

Pacific Western Bank has a dedicated Contact Us page on their official website, www.pacwest.com/our-bank/contact-us. This page offers various options to connect with their customer service representatives. You can also review frequently asked questions.

Support Center

The Support Center is a valuable resource for customers. Visit their Support Center webpage at www.pacwest.com/resources/support-center to learn about Business Online and Mobile Banking tools. It provides support for online banking, ATM, debit card, and credit card inquiries.

Frequently Asked Questions

Pacific Western Bank has a comprehensive list of frequently asked questions available on their Support Center webpage. This section addresses common banking topics such as branch hours, account e-statements, online banking for business, routing numbers, and password reset instructions. Visit the FAQs section at www.pacwest.com/resources/support-center/frequently-asked-questions.

Mobile & Online Banking Support

For mobile and online banking inquiries, visit www.pacwest.com/banking/digital-solutions-integrations/mobile-online-banking. If you need to enroll in online banking or require existing client support, call their customer service at 800-350-3557 during business hours, Mondays to Thursdays from 8:00 a.m. to 5:00 p.m. PT and Fridays from 8:00 a.m. to 6:00 p.m. PT.

Loan Help Center

For assistance with loans, contact Pacific Western Bank at 877-245-4887 during business hours from 9:00 a.m. to 4:00 p.m. A representative will help you discuss your requirements and explore loan options. The bank is also committed to assisting customers with hearing or speech challenges.

Find a Location

To visit a physical branch, use the "Find a Location" feature on their website at www.pacwest.com/find-location. This feature helps you locate the nearest branch. Both Pacific Western Bank and the bank it is combining with will continue to operate normally during this transition.

You can conveniently contact Pacific Western Bank's customer service through various channels. Whether you have general questions, need online or mobile banking support, or require loan assistance, their customer service team is ready to help. Utilize the Contact Us page, support resources, and the Find a Location feature to meet your banking needs.

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