How to Contact Pacific Premier Bank Customer Service

Pacific Premier Bank offers various banking services and makes it easy to contact their customer service team. You can reach them through different methods, whether by phone, email, or in person at a branch.

Customer Service Contact Information

Phone Numbers:

Client Services: For assistance, contact the Client Services team at 855-343-4070. Their hours are Monday to Friday from 7:00 a.m. to 6:00 p.m. PT and Saturday from 9:00 a.m. to 1:00 p.m. PT.
Loan Servicing: If you have questions about loan servicing, call the Loan Servicing team at 888-414-1005. They are available Monday to Friday from 8:00 a.m. to 5:00 p.m. PT.
Telephone Banking: For telephone banking, reach out to the team at 800-585-5933. They are available 24/7.
Corporate Office & General Inquiries: For general inquiries, call the corporate office at 888-388-5433, operating Monday to Friday from 8:00 a.m. to 5:00 p.m. PT.

Email: Pacific Premier Bank does not provide a specific email address for inquiries. Instead, use their online contact form on their website to send a message to their customer service team.

Branch Locator

For in-person assistance, find a Pacific Premier Bank branch near you. They have locations in several states, including California, Washington, Arizona, Nevada, and Oregon. Utilize their Branch Locator tool on their website to locate the nearest branch.

Other Online Assistance

Pacific Premier Bank also offers online assistance for various services:

Online Banking Assistance: Questions regarding accounts or banking services? Contact the Client Services Team at 855-343-4070.
Fraud & Identity Theft: If you suspect fraud or identity theft, it is important to act quickly. Pacific Premier Bank provides information to help you place a fraud alert with major credit bureaus.

Online Resources

In addition to direct contact, Pacific Premier Bank has helpful online resources for common inquiries and self-help options:

Help Page: Their Help page covers topics like lost or stolen cards, ordering checks, and ATM networks.
Personal Mobile Banking: Access your accounts anytime with their free mobile banking app. You can use Zelle® for money transfers and manage your banking efficiently.
Personal Online Banking: Manage your finances with their online banking platform. You can check balances, review transactions, and download transaction histories.

When contacting Pacific Premier Bank's customer service, have your account information and relevant details ready for an efficient experience. Choose the method that works best for you to receive the support you need.

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