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How to Contact New York Private Bank & Trust Customer Service

New York Private Bank & Trust offers banking and wealth management services. If you need help or have questions, there are various ways to contact their customer service team.

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Published onSeptember 2, 2024
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How to Contact New York Private Bank & Trust Customer Service

New York Private Bank & Trust offers banking and wealth management services. If you need help or have questions, there are various ways to contact their customer service team.

Contact Methods

1. Phone Call

You can talk directly to a customer service representative by calling New York Private Bank & Trust's dedicated phone line. The contact number for their New York office is 212-850-4085. Reach out to discuss your concerns or inquire about their services.

2. Email

For written communication, you can send an email to [email protected]. This allows you to explain your query or request in detail. Include your contact details for a prompt response from the customer service team.

3. Contact Form

Visit the New York Private Bank & Trust website and go to the "Contact Us" page. There, you will find a contact form to fill out with your name, email address, phone number, and the nature of your query. Use this form to send your message to the customer service team.

4. Visit their Office

You can visit the New York Private Bank & Trust office located at 6 East 43rd Street, New York, NY 10017. It is advisable to schedule an appointment to ensure that someone from the customer service team is available to assist you.

Customer Support Services

New York Private Bank & Trust focuses on providing excellent customer service. Their staff can assist you with:

1. Account Inquiries

If you have questions about your account, such as balances or transactions, the customer service team can provide the information you need. They can help resolve issues related to your banking or investment accounts.

2. Service Requests

If you need help with online banking, setting up transfers, or updating personal information, the customer service team will guide you. They can also assist with service requests, such as ordering checks or replacing lost or stolen debit cards.

3. Investment Advisory

New York Private Bank & Trust offers investment advisory services. If you need guidance on investment strategies or portfolio management, their advisors are available to assist you.

4. Trust and Estate Planning

They specialize in trust and estate planning. If you have questions about trust administration or estate settlement, the customer service team can connect you with their experts for personalized guidance.

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