How to Contact National Bank and Trust Company Customer Service

National Bank and Trust Company is committed to providing exceptional customer service and is always ready to assist with any questions or concerns you may have. Whether you need help with your account, have questions about services, or need immediate assistance with a lost or stolen debit card, the bank offers several convenient ways to get in touch with their customer service team.

1. Contacting the Main Bank

For general inquiries, account information, or other banking services, you can contact the Main Bank directly. The customer service team is available to help during regular business hours.

Phone Number: (979) 968-3136
Toll-Free Number: (800) 330-3136

2. Investment Services Inquiries

If you have questions related to investments or need to speak with someone from Cetera Investment Services LLC, which is a member of FINRA/SIPC, you can reach out directly to their specialized team.

Phone Number for Investment Services: (979) 968-4502

3. Telebanking Services

For automated banking services, including balance inquiries, transaction history, or to perform basic banking tasks over the phone, you can use the Telebanking service. This service is available 24/7.

Telebanking Phone Number: (833) 933-1649

4. Lost or Stolen Debit Card Assistance

If your debit card has been lost or stolen, it's crucial to report it immediately to protect your account. The National Bank and Trust Company provides an after-hours hotline specifically for this purpose.

After Hours Lost or Stolen Debit Card Hotline: (800) 754-4128

5. Online Contact Form

You can also reach out to the bank through their online contact form available on their website. Visit the Contact Us page and fill out the necessary details, and a representative will get back to you as soon as possible.

6. In-Person Assistance

For those who prefer face-to-face interaction, you can visit any of the National Bank and Trust Company branches during business hours. The friendly staff is available to assist with all your banking needs.

National Bank and Trust Company offers multiple ways to get in touch with their customer service team, ensuring that you receive the help you need when you need it. Whether through a phone call, online, or in-person, their dedicated staff is ready to assist with any banking inquiries, ensuring a seamless and supportive customer experience.

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