How to Contact Montana Credit Union Customer Service

Montana Credit Union is a reliable financial institution offering various services to its members. If you have questions or need assistance with your accounts, their customer service team is ready to help. Here’s how you can get in touch with them.

Contact Information

If you need assistance with your financial matters, here are the ways to contact Montana Credit Union:

Phone

The easiest way to reach Montana Credit Union customer service is by phone. You can call or text them at (406) 727-2210 for general inquiries. If you need to report a lost or stolen card, contact them immediately at (406) 727-2210. After business hours, you can call 1-888-297-3416 for urgent card issues.

Email

For written communication, you can email Montana Credit Union at [email protected]. This is a convenient option for non-urgent matters. Be sure to include your contact information and detailed description of your inquiry for a prompt response.

Online Contact Form

Montana Credit Union also provides an online contact form on their Contact Us page. Fill out the form with your name, email address, phone number, and a brief message. A customer service representative will respond to your inquiry within 24 business hours. Please remember not to include sensitive information, as the form is not entirely secure.

Mailing Address

For written correspondence, you can send mail to the following address:

Montana Credit Union
PO Box 5027
Great Falls, MT 59403

Address or Account Changes

Please note that Montana Credit Union cannot process address or account changes through their website or contact form. To make these changes, you can either call them at (406) 727-2210 or 1-800-721-2242, or log into your digital banking account to update your information online.

Tips for Contacting Customer Service

To ensure a smooth experience when reaching out to Montana Credit Union customer service, consider these tips:

Be Prepared: Have all relevant information and documents related to your inquiry ready before you contact customer service.
Be Clear and Concise: Clearly explain your question or concern, providing specific details to help the team assist you effectively.
Be Patient: Understand that complex issues might take time to resolve. Representatives are working diligently to help you.
Keep Records: Document all your communications, including dates, times, and the names of the representatives you spoke with. This information can be useful if you need to follow up later.

Montana Credit Union’s customer service team is available to assist you with any concerns. Whether you prefer to call, email, or use their online contact form, their representatives are ready to provide the support you need.

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