How to Contact Mississippi Power Customer Service

When you have an issue with your electricity service or need answers, contacting Mississippi Power's customer service is simple. You can choose from a phone call, online support, or an in-person visit. Here’s a clear guide to connecting with their support team.

1. Call for Help: The Power of a Phone Call

A phone call is a reliable option when you want to speak with someone directly. Call Mississippi Power customer service at 1-800-532-1502 for assistance with billing, payments, reporting outages, or service concerns.

Quick Tip: For power outages caused by storms, use their outage hotline at 1-800-487-3275 to report the issue, and they will help restore your service.

2. Online Support: Keyboard Warriors Welcome

If you prefer online communication, Mississippi Power provides several options. Visit their official website at mississippipower.com. You can chat with a live agent, send email inquiries, or access your customer self-service portal to view and pay your bill, report issues, and check account details.

Pro Tip: Create an online account to set up paperless billing and automatic payments, making bill management easy and eco-friendly.

3. In-Person Assistance: Visit Mississippi Power Offices

For those who prefer face-to-face conversations, you can visit one of Mississippi Power's customer service offices. These locations are spread throughout the service area, so there’s likely one nearby.

Don't Forget: Check the local office hours before going. Confirm if there are any changes due to health considerations by visiting their website or calling ahead.

Mississippi Power also engages with customers through social media platforms. You can send a tweet to @MS_Power or message them on their Facebook page for assistance.

Remember: For sensitive issues that require personal account information, use a more secure contact method.

No matter how you choose to reach out, Mississippi Power customer service is accessible and ready to assist you with any concerns about your electricity service. Just select your preferred method and get in touch.

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