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How to Contact Merrill Lynch Customer Service

Merrill Lynch offers a range of investment and wealth management solutions. If you need help with your investments or accounts, reaching out to their customer service is key. Here’s how to connect with Merrill Lynch's customer service representatives.

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Published onSeptember 2, 2024
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How to Contact Merrill Lynch Customer Service

Merrill Lynch offers a range of investment and wealth management solutions. If you need help with your investments or accounts, reaching out to their customer service is key. Here’s how to connect with Merrill Lynch's customer service representatives.

1. Contact via Phone

The quickest way to reach Merrill Lynch's customer service is by phone. Here are the important phone numbers:

  • Client Services - For general inquiries and account assistance, call 1-800-MERRILL (1-800-637-7455). Available Monday to Friday, 8:00 AM to 10:00 PM ET.

  • Merrill Guided Investing - For questions about Merrill Guided Investing, call 1-855-646-0543. This line is open Monday to Friday, 8:00 AM to 8:00 PM ET.

  • Merrill Edge - For inquiries related to Merrill Edge, call 1-877-653-4732. This service is available all week from 8:00 AM to Midnight ET.

2. Online Chat Support

Merrill Lynch offers online chat support. Visit their website to start a live chat with a representative. This option is helpful for quick queries.

3. Email Communication

You can also reach Merrill Lynch via email. While there's no public customer service email, log into your account to send secure messages. You can ask questions and receive responses directly in your account messaging inbox.

4. Additional Information

Merrill Lynch provides updates and information through various channels. Though these are not for direct customer service, they can help you stay informed about the firm.

Contacting Merrill Lynch's customer service is important for addressing your financial questions. Use the provided phone numbers, engage in online chat, or send secure messages to connect with a representative effectively. Remember to have your account details ready for a smoother experience.

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