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How to Contact Luminate Bank Customer Service

Luminate Bank prioritizes customer service and aims to meet clients' needs efficiently. If you have questions or need assistance with your accounts, Luminate Bank offers various ways to contact their support team.

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Published onSeptember 11, 2024
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How to Contact Luminate Bank Customer Service

Luminate Bank prioritizes customer service and aims to meet clients' needs efficiently. If you have questions or need assistance with your accounts, Luminate Bank offers various ways to contact their support team.

Contact Options

Luminate Bank provides several methods for customers to reach their customer service representatives. Here are your contact options:

1. Phone Support

For direct communication, Luminate Bank offers phone support during business hours. You can call their Customer Service team at 952-939-7200 or 507-528-2133 for general inquiries.

2. Contact via the Website

Luminate Bank's official website includes a dedicated contact page for customers to send inquiries electronically. It is important not to submit any private information through this form.

To access the contact page, visit Luminate Bank's website at https://www.luminate.bank/contact. Fill out the required fields and include a detailed message about your inquiry. The customer service team will respond promptly.

3. Email Support

If you prefer email, Luminate Bank has a dedicated email address for general inquiries. For non-urgent matters, you can reach them at [email protected]. The team aims to respond swiftly to your email.

4. Online Banking Messaging

For existing customers with a registered online banking account, you can contact customer service through the online messaging feature. Log in to your online banking account, navigate to the messaging section, and send a message detailing your inquiry. A representative will reply as soon as possible.

Additional Information

Luminate Bank also offers additional contact channels:

1. Visit a Branch

For face-to-face communication, you can visit Luminate Bank's physical branch located at 5900 Green Oak Drive, Minnetonka, MN 55343. You can get in-person assistance during their working hours.

Luminate Bank is committed to providing accessible customer service. Whether you opt to connect via phone, email, website contact form, or in-person visits, their customer service team is ready to assist you with any banking inquiries.

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