How to Contact La Capitol Federal Credit Union Customer Service
La Capitol Federal Credit Union is a financial institution based in Baton Rouge, Louisiana, offering a variety of banking services. If you need to reach their customer service department, several convenient methods are available.
Phone Support
You can call their customer service hotline at (800) 522-2748. This number is for customer inquiries and assistance. Be prepared to provide your account information and relevant details about your question.
Email Assistance
For email support, you can contact their customer service team at [email protected]. This allows you to communicate at your convenience and keep a written record of your correspondence.
Contact Forms
La Capitol Federal Credit Union's website offers various contact forms for specific inquiries. Visit www.lacapfcu.org and navigate to the "Contact Us" page. Select the appropriate form to get in touch with the right department.
Social Media
While not primarily for customer service, La Capitol is active on social media. These platforms can provide updates on news and promotions. You can also send direct messages or leave comments, but response times may differ.
Preparing for Your Call or Email
When reaching out, have your account information ready. This includes your account number and any relevant identification details. Being prepared will help expedite the process.
Customer Service Hours
Check their website or contact them directly for customer service hours, as these may vary. Being patient and polite with representatives will lead to a better experience.
There are several ways to contact La Capitol Federal Credit Union's customer service. You can reach them by phone, email, or through contact forms on their website. Be ready with your account information and details about your inquiry.