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How to Contact Kroger Customer Support

Kroger is a leading supermarket chain in the United States. They prioritize excellent customer support. There are various channels available for customers to reach out with questions, concerns, or feedback. This article outlines the different methods to contact Kroger customer support.

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Published onSeptember 20, 2024
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How to Contact Kroger Customer Support

Kroger is a leading supermarket chain in the United States. They prioritize excellent customer support. There are various channels available for customers to reach out with questions, concerns, or feedback. This article outlines the different methods to contact Kroger customer support.

1. Online Contact Form

Kroger offers an online contact form for customer inquiries. Access the form on the Customer Service - Contact Us page of Kroger's official website. Fill it out with the required details and submit it. The customer support team will review your submission and respond promptly.

2. Phone Support

For direct assistance, you can call Kroger's customer support at 1-800-KRO-GERS (1-800-576-4377). Phone support is available from Monday to Friday, 7am to Midnight EST, and on weekends, 7am to 9:30pm EST.

3. Help Center

The Kroger Help Center is a useful resource for frequently asked questions. Visit the Kroger - Customer Help Center page to explore topics such as General, Account, and Ways to Shop. Each section contains common questions and answers.

4. Email Communication

For non-urgent matters, you can email Kroger's customer support team. The email address can be found on their official website. For immediate assistance, it's recommended to call 1-800-KRO-GERS (1-800-576-4377).

5. Kroger App

You can also contact Kroger customer support through their mobile app. The Kroger app is available for both iOS and Android devices. Download it from the app store to access various features, including direct customer support requests.

6. Postal Mail

If you prefer traditional methods, send your inquiries or feedback to Kroger via postal mail at:

The Kroger Co.
Customer Relations
1014 Vine Street
Cincinnati, OH 45202-1100
United States

Keep in mind that postal mail may take longer for a response compared to other methods.

Kroger provides multiple channels for customer support. Whether through online forms, phone calls, email, mobile app, or postal mail, customers can easily get in touch and receive assistance.

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