How to Contact INFINITI Customer Care

INFINITI focuses on delivering excellent customer service and support. If you have questions about INFINITI vehicles, need retail services assistance, or require roadside help, reaching out to their customer care team is the best way to receive support. This article outlines the different ways to contact INFINITI customer care.

Contact Us Directly

INFINITI provides various channels for customers to seek support. For general inquiries about INFINITI vehicles and retailers, you can contact the INFINITI Consumer Affairs team. Here are the contact details:

Phone Number: Call INFINITI Consumer Affairs at 800-662-6200. The helpline operates Monday to Friday, 7:00 AM to 7:00 PM, CT. A dedicated team is available to assist you.
Postal Address: For written communication, send your queries or feedback to:

INFINITI Consumer Affairs
P.O. Box 685003
Franklin, TN 37068-5003

Roadside Assistance

For emergencies or roadside assistance, INFINITI offers 24/7 support. If you experience a breakdown, need a tow, or require help with a flat tire, contact the Roadside Assistance team by calling 800-662-6200 for prompt help.

Online Support

INFINITI maintains an extensive online support system to assist customers. The official INFINITI website features a variety of resources, including frequently asked questions (FAQs), user manuals, and troubleshooting guides. Customers can visit the official website to find answers to common inquiries.

Additionally, customers can reach out to INFINITI's online support team by filling out a contact form on their website. Provide your contact information and a brief description of your inquiry to receive a timely response from an INFINITI representative.

INFINITI Retailers

For inquiries about INFINITI products or services, contact your nearest INFINITI Retailer. The INFINITI website offers a "Find a Retailer" feature that helps you locate the closest authorized dealer. Enter your location to receive a list of retailers in your area, along with their contact details.

INFINITI offers multiple options for contacting their customer care. You can reach them through phone support, online resources, or by visiting a nearby retailer. These contact methods ensure that you receive timely and effective assistance.

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