How to Contact Horizon Bank Customer Service

Horizon Bank is focused on providing excellent customer service and support. Whether you have a question, need account assistance, or require other information, Horizon Bank offers several ways to connect with their customer service representatives. Here’s how to reach out to them.

Via Phone

The easiest way to contact Horizon Bank customer service is by phone. Call 888-873-2640 to speak directly with a representative. This line is open for general inquiries, account assistance, or technical support for online and mobile banking. Customer service is available Monday through Friday from 8 am to 5 pm.

If you've lost a debit card, call (800) 264-4274 immediately, day or night. Their customer service team is ready to help you with any card-related issues.

Online Support

For those who prefer online assistance, Horizon Bank’s website has a comprehensive help and support section. By visiting https://www.horizonbank.com/help-support, you can find information and resources for your banking needs. The FAQs section addresses common questions about online and mobile banking, account information, and bill payments.

You can also reach Horizon Bank via email using an online form on the website. Fill out your name, email address, and inquiry details to expect a prompt response.

Branch Locations

Horizon Bank has branches in Indiana and Michigan, providing in-person assistance. If you prefer to interact face-to-face, visiting a local branch is a good option. The staff are available to assist with account inquiries and financial advice.

To find the nearest branch, go to the Horizon Bank website at https://www.horizonbank.com and click on the "Locations" tab. You can see addresses and contact numbers for all branches and call to schedule an appointment or visit during operating hours.

Contacting Horizon Bank's customer service is easy with various options available. Whether you choose to call, utilize online resources, or visit a local branch, their team is ready to provide the support you need.

For general inquiries or technical assistance, you can call 888-873-2640. For lost or stolen debit cards, call (800) 264-4274 at any time. Their website, http://www.horizon.bank, offers resources and an online form for email inquiries. If you prefer in-person assistance, visit a nearby Horizon Bank branch.

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