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How to Contact Gopuff Customer Service

Do you need assistance or have questions about your Gopuff order? There are several convenient ways to contact their customer service team. You can reach them through live chat, phone calls, or email. This article outlines the different methods available to get in touch with Gopuff customer service.

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Published onSeptember 17, 2024
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How to Contact Gopuff Customer Service

Do you need assistance or have questions about your Gopuff order? There are several convenient ways to contact their customer service team. You can reach them through live chat, phone calls, or email. This article outlines the different methods available to get in touch with Gopuff customer service.

1. Live Chat Support

Gopuff offers a live chat feature on their app. This allows you to connect with a customer service representative in real time. To start, open the Gopuff app, click on the account icon at the bottom of the page, and select "Help." You can begin a chat with the support team to address any concerns about your order. Live chat support is available from 8am to 2am, seven days a week.

2. Customer Service Hotline

Do you prefer speaking directly to a customer service agent? You can call Gopuff at (855) 400-7822. Their customer service team is available 24 hours a day, seven days a week. This option is ideal for questions about your order or reporting any issue.

3. Email Support

For less urgent matters, Gopuff provides an email support option. You can email [email protected] with your query or concern. The customer service team will typically respond promptly to assist you.

4. Help Center

The Gopuff Help Center is a comprehensive resource for a wide range of topics and frequently asked questions. If you have general inquiries, the Help Center is a good starting point. It covers topics such as Gopuff orders, payments, and account management.

To access the Gopuff Help Center, visit their official website and browse through different categories for the information you need.

Gopuff prioritizes customer satisfaction and offers multiple avenues for contacting their customer service team. Whether you choose live chat, a phone call, or email, Gopuff provides various options for resolving your queries or issues. Utilize the Gopuff Help Center as a valuable resource for frequently asked questions and other information.

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