How to Contact Golden State Bank Customer Service

Golden State Bank is known for its exceptional customer service and banking products. If you have any concerns or queries, the bank offers various channels for contacting their dedicated customer service team. This article provides clear information on how to reach out to Golden State Bank.

Contact Information

Golden State Bank provides multiple contact options for customer convenience. Here are the ways to contact their customer service:

1. Phone: You can reach Golden State Bank's customer service by calling:

Customer Service: 818-254-1052

Speaking with a representative allows for prompt assistance with your concerns.

2. Email: For non-urgent queries, you can send an email to:

Email: [email protected]

Include your account information and details in your message, and the team will respond in a reasonable timeframe.

3. Online Contact Form: Golden State Bank offers an online contact form for submitting queries. Visit their official website and fill out the form with your name, contact details, and a detailed message.

4. Branch Locator: If you prefer face-to-face interaction, Golden State Bank provides a branch locator tool on their website. You can find the nearest branch by entering your location, such as your address or ZIP code.

5. Additional Assistance: For any other inquiries or support, you can explore further contact methods available on their website.

Excellent Customer Service at Golden State Bank

Golden State Bank prides itself on its commitment to customer satisfaction. The customer service team is dedicated to resolving issues and providing information in a friendly and professional manner. Representatives are well-trained to assist customers effectively.

When contacting customer service, provide necessary details to help expedite your query resolution. This may include your account number and any supporting documents.

Golden State Bank strives to address concerns promptly. Response times may vary based on the nature of the query and current request volume, but the bank aims for a satisfactory resolution.

Golden State Bank values its customers and is committed to providing exceptional service. With contact options including phone, email, online form, and in-branch visits, reaching their customer service team is straightforward. Your satisfaction is their priority, so feel free to reach out whenever you need assistance.

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