How to Contact Gateway Bank AZ Customer Service

Gateway Bank is a community bank located in Mesa, Arizona, committed to providing exceptional customer service and personal attention to all its customers. Whether you have a question about your account, need assistance with online banking, or want to report a lost card, the Gateway Bank customer service team is here to help. In this article, we will guide you on how to contact Gateway Bank AZ customer service and provide you with the necessary information to get in touch with them.

Contact Information

To reach out to Gateway Bank AZ customer service, you have several options available:

Visit the Help Center: Gateway Bank's Help Center is a valuable resource for customers to find answers to common questions and concerns. Visit their Help Center page on the company website for information on topics such as lost debit cards, online banking password resets, and more.
Call their Branch: You can directly contact Gateway Bank's branch by dialing 480-358-1000 during their regular business hours. Their knowledgeable staff will be happy to assist you with any inquiries or issues you may have.
Send a Message: If you prefer to communicate via email or submit a message, Gateway Bank provides a message form on their website. Simply fill out the required fields with your contact information and message, and someone from their team will respond to you promptly.

Visit the Branch

For customers who prefer face-to-face interactions, Gateway Bank has a physical branch located at 6860 E. Warner Road, Mesa, AZ 85212. You can drop by the branch during their operating hours and speak directly with a customer service representative. The branch is open from 9:00 am to 5:00 pm, Monday through Friday.

Gateway Bank maintains an active presence on social media platforms. By following their official pages, you can stay updated on the latest news, promotions, and announcements from Gateway Bank. You can also reach out to them through direct messaging for any non-sensitive inquiries.

Additional Resources

In addition to the various methods mentioned above, Gateway Bank offers additional resources for customer support and assistance:

Online Banking Agreement: If you have questions regarding the terms and conditions of Gateway Bank's online banking service, you can refer to the Online Banking Agreement on their website. This document provides detailed information and contact details for addressing any issues related to online banking.
Mortgage Support: For customers with mortgage-related inquiries, Gateway Bank provides mortgage support during specified hours. You can contact their Mortgage Support team at (877) 764-9319 or email them at [email protected]. Their team is available from 7:00 am to 7:00 pm, CST/CDT, Monday through Friday. Existing mortgage customers can also communicate securely through their online account.

When it comes to contacting Gateway Bank AZ customer service, there are several convenient options available to assist you. Whether you prefer visiting their Help Center, calling their branch directly, sending a message through their website, or even reaching out via social media, Gateway Bank is dedicated to providing exceptional customer service. Additionally, they offer resources such as an Online Banking Agreement and specific mortgage support to address any additional needs or concerns. Feel free to utilize any of these channels when you require assistance or have questions related to your account or services provided by Gateway Bank.

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