Navigating the Customer Service Maze at Florida Power & Light (FPL)

Contacting customer service can sometimes feel complex. When it comes to reaching Florida Power & Light (FPL), there are straightforward ways to get assistance. Whether you are facing a blackout, have a billing question, or need to manage your services, help is available.

The Power of the Call

A reliable way to connect with FPL is by calling their customer service number. Dial 1-800-226-3545, a toll-free number available 24/7. Their representatives are ready to assist with billing inquiries, service interruptions, and energy-saving advice.

It’s important to have your account number ready. Inputting it when prompted will direct you to a representative who can address your needs efficiently.

Go Digital: A Modern Day Scroll

FPL has enhanced its digital offerings. Visit their official website at FPL to access a wealth of resources. You can create an account to manage various services. This allows you to check your balance, report an outage, or chat with a virtual representative without leaving your home.

FPL's online chat feature lets you communicate directly with customer service representatives who can resolve your issues effectively.

The Magic of Mobile

FPL's mobile app adds convenience to your account management. Download it from the App Store or Google Play to easily manage your account, report outages, and contact customer service. This app makes handling your utility needs straightforward.

The Written Word

For those who prefer written communication, you can either send an email or a letter. While these methods may take longer, they are reliable ways to receive assistance.

To contact FPL via email, fill out their online contact form on the FPL website. If you prefer to write a letter, send it to:

Florida Power & Light Company
P.O. Box 025576
Miami, FL 33102-5576

Reaching FPL customer service can be simple. Whether you opt for a phone call, a digital inquiry, or a written message, help is accessible.

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