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How to Contact First South Bank Customer Service

First South Bank provides reliable customer service and support for all clients. If you have inquiries or need assistance with banking matters, there are several effective ways to connect with their customer service team.

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Published onSeptember 20, 2024
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How to Contact First South Bank Customer Service

First South Bank provides reliable customer service and support for all clients. If you have inquiries or need assistance with banking matters, there are several effective ways to connect with their customer service team.

Contacting First South Bank Customer Service

1. Customer Care Center Phone

You can reach First South Bank's Customer Care Center at their toll-free number, 888-993-7664. The center is available from Monday to Friday, 8:00 am to 7:00 pm Central Time. Starting October 1st, the operating hours will be from 8:00 am to 6:00 pm. This helpline allows you to speak directly with a knowledgeable representative who can assist with your concerns.

2. Email Communication

For less urgent inquiries, you can email their customer service at [email protected]. Whether you have questions about your account or need information on their services, their team will respond promptly. Providing detailed information in your email will help expedite the process.

3. Message Center in Online or Mobile Banking

First South Bank features a message center within their online and mobile banking platforms. This allows you to securely communicate with customer service directly from your device. To use this feature, log in to your account and access the message center for assistance with any inquiries or transactions.

4. Branch Visit

For personal interactions or complex questions, you can visit a First South Bank branch. Their website lists branch locations and hours, allowing you to find the nearest branch. Note that not all branches provide full banking services, so check the website or contact customer service to confirm service availability.

5. General Information

First South Bank shares general updates and announcements through their communication channels. These platforms can provide insights into their services, helping you stay informed.

Contacting First South Bank's customer service is simple and effective. Whether you choose to call, email, use online banking, visit a branch, or follow their updates, First South Bank is dedicated to providing timely assistance for your banking inquiries.

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