How to Contact First Imperial Credit Union Customer Service

Contacting First Imperial Credit Union's customer service may be necessary for various reasons. Whether you have questions about your account or need assistance with a transaction, it's essential to know how to reach them efficiently. This article provides clear ways to get in touch with their customer service department.

1. Phone Support

The most common way to contact customer service is by phone. First Imperial Credit Union has a dedicated phone line for support. To speak with a representative, call their toll-free number: 800-348-1043. Have your account information ready, as it may be needed to verify your identity during the call.

2. Email Support

If your inquiry is not urgent or if calling is inconvenient, you can email First Imperial Credit Union's customer support. Use the official email address: [email protected]. Provide detailed information in your email to help the customer service team understand your issue and offer an appropriate response.

3. Online Contact Form

An online contact form is available on their official website. To access this form, visit www.firstimperialcu.org and go to the "Contact Us" or "Customer Service" section. Fill out the required fields, including your name, email address, phone number, and a description of your inquiry. After submission, a customer service representative will respond to you.

4. Branch Visit

For face-to-face interaction or complex issues that require in-person assistance, visit one of First Imperial Credit Union's branches. They have several locations across Southern California. To find the nearest branch, visit their website and look for the "Locations" or "Branches" section. The staff at their branches can assist you with your inquiries efficiently.

When contacting First Imperial Credit Union's customer service, provide accurate information and remain patient. Clearly state your questions or issues. If possible, have relevant account information or documentation ready to expedite the resolution process.

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