How to Contact FinWise Bank Customer Service

FinWise Bank is dedicated to providing excellent customer service. If you have questions or concerns about your FinWise Bank account or services, you can contact their customer service team in several ways.

Contacting FinWise Bank Customer Service

1. Phone Support

You can reach FinWise Bank's customer service by calling their Operations Support Team at (801) 545-6030 for general inquiries or assistance with your account. They are available during business hours, Monday to Friday, from 8:30 am to 5:00 pm (MST).

2. Online Banking Help Page

If you are an existing FinWise Bank customer enrolled in online banking, visit the bank's official website at www.finwise.bank and access the Help Page. This page provides valuable information and answers to frequently asked questions about online banking and account management.

3. In-Person Assistance

For face-to-face communication, FinWise Bank has several branch locations where you can speak directly with a customer service representative. To find the nearest branch, visit their website and use the ATM Locator tool at www.finwise.bank/personal-banking/account-services/. You can also contact their headquarters in Murray, UT, at (801) 501-7200.

4. Dispute Resolution

If you need to dispute a transaction or report unrecognized activity on your account, contact their Operations Support Team at (801) 545-6030 or use their toll-free number at 833-346-9473. Their team will guide you through the dispute resolution process.

5. Email Support

For written communication, you can email FinWise Bank's customer service team by filling out the email form on the Contact Us page of their website. Be sure to provide accurate contact information and a detailed description of your issue to receive a timely response.

FinWise Bank is active on several social media platforms. You can follow them to stay updated with news and announcements. Although direct messaging may not be available, you can leave comments or posts, and their customer service representatives often respond to inquiries on these platforms.

For specific issues related to loans from a third-party strategic platform, it is recommended to visit that platform to access your loan account and obtain support.

FinWise Bank strives to provide efficient and personalized service. Choose the best method for your needs, and their team will assist you. Providing clear contact information and details will help expedite the resolution process.

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