How to Contact Fidelity Customer Service

Fidelity Investments is a prominent financial services company that provides various investment and trading options. If you are a Fidelity customer with questions or need help, there are several ways to contact their customer service team.

Contacting Fidelity by Phone

Fidelity has specific phone numbers based on the type of inquiries you may have. Here are the key phone numbers for reaching Fidelity customer service:

General Customer Service: For general inquiries, call Fidelity at 1-800-FIDELITY (1-800-343-3548). This number is available 24/7 for your convenience.
Brokerage, Mutual Fund, and IRA Accounts: For questions about brokerage, mutual fund, or IRA accounts, call 1-800-544-6666 to speak with a specialist.
Retirement Plans and Workplace Benefits: For inquiries related to 401(k), 403(b), and other retirement plans, contact Fidelity's Automated Service Telephone (FAST®) at 1-800-835-5095. This line is available Monday to Friday from 8:30 a.m. to 8:30 p.m. (ET).
International Trading: If you need assistance with international trading, Fidelity has dedicated phone support. Refer to the International Dialing Guide for specific instructions.

Live Chat Support

Fidelity also offers a live chat service for immediate responses. You can start a live chat session with a representative by visiting the customer service section of the Fidelity website. This option is useful for quick assistance or technical issues.

The live chat service is available during specific hours. From Monday to Friday, representatives are available from 8 a.m. to 10 p.m. (ET). On weekends, support is available from 9 a.m. to 4 p.m. (ET). If live chat is unavailable, you can contact Fidelity through the customer service hotline.

Online Contact Options

Fidelity provides online contact options for certain inquiries. If you wish to become a Fidelity customer, you can fill out an online form to request information. Additionally, you can send secure messages through their online platform for specific account-related topics.

Access these online contact options through the Fidelity customer service page on their website for your convenience.

Frequently Asked Questions (FAQs)

If you have general questions about Fidelity account management or services, check the Frequently Asked Questions (FAQs) section. The FAQs cover a wide range of topics and can answer many common inquiries.

You can find the FAQs section on the Fidelity website's customer service page. For specific questions or personalized assistance, it’s recommended to reach out to Fidelity's customer service team directly.

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