How to Contact Farmington Bank Customer Service
Farmington Bank provides various banking services and is dedicated to helping its customers. This article outlines how to easily contact their customer service team for any inquiries or assistance you may need.
Contact Information
To reach Farmington Bank customer service, you can choose from the following options:
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Phone: Call Farmington Bank customer service at (970) 834-2121. A representative will assist you during regular business hours.
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Email: For non-urgent matters, email your questions or concerns to [email protected]. A team member will respond as soon as possible.
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In-Person: Visit one of the 23 Farmington Bank branch locations for personal assistance. You can find the nearest branch using the branch locator on the official Farmington Bank website at www.bankoffarmington.com/branch-locator. Friendly staff will be available to help you with your banking needs.
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Mail: For traditional mail correspondence, send your inquiries or documents to the following address:
Farmington Bank
One Farm Glen Boulevard
Farmington, Connecticut 06032
Tips for Contacting Customer Service
To have a smooth experience when contacting Farmington Bank customer service, keep these tips in mind:
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Be Prepared: Gather relevant information or documents related to your inquiry before reaching out. For transaction issues, have specific details and account information ready.
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Be Clear and Concise: Clearly articulate your question or concern. Providing specific details helps the representative understand and address your issue effectively.
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Be Patient and Respectful: Remain patient and respectful during the conversation. If your issue is complex, resolution may take time. The representative is there to help you.
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Follow Up if Necessary: If your inquiry is not resolved initially, follow up. Keep a record of any information, such as case numbers or representative names, for future communications.
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Utilize Online Resources: Farmington Bank offers online resources that may address your questions. Visit their official website at www.bankoffarmington.com for frequently asked questions (FAQs), online banking services, and other helpful information.
Contacting Farmington Bank customer service is straightforward. Whether you call, email, visit a branch, or send mail, their team is ready to assist you. Be prepared, clear in your communication, and respectful for an optimal customer service experience with Farmington Bank.
