How to Contact Farmers & Merchants State Bank Customer Service

Farmers & Merchants State Bank is committed to excellent customer service. If you have questions or need assistance, there are several ways to contact their customer service team.

Contact Methods

1. Call their Customer Care Center

You can reach Farmers & Merchants State Bank by phone. Call their Customer Care Center at 515-462-4242 during banking hours or at 1-800-554-8969 after banking hours. Their staff is ready to help you with any banking issues.

2. Visit a Branch

You can visit one of the Farmers & Merchants State Bank branches in Iowa. They have many locations where you can speak directly with customer service representatives.

3. Send an Email

For non-urgent inquiries, you can email their customer service team at [email protected]. They will review your email and respond promptly.

4. Fill out the Online Contact Form

An online contact form is available on their website. Go to the Contact Us page, fill out the required fields, and submit your message. A customer service representative will respond as soon as possible.

5. Live Chat Support

For immediate assistance, use the live chat support feature on their website. Click the chat icon in the bottom right corner and type your question to engage with a customer service representative.

6. Browse the Frequently Asked Questions (FAQ) Section

Check the FAQ section on Farmers & Merchants State Bank's website for answers to common questions. This section may provide helpful information before reaching out to customer service.

By using any of these contact methods, you can efficiently connect with Farmers & Merchants State Bank's customer service team. Their dedicated staff is available to assist you with your banking needs.

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