How to Contact Farfetch Customer Service

Farfetch is a well-known online luxury fashion retailer offering designer clothing, accessories, and footwear. Occasionally, you might need to contact Farfetch customer service for assistance or inquiries.

Here are several ways to reach out to Farfetch customer service:

1. Contact Form

Farfetch provides a convenient contact form on their website for submitting queries or concerns. To access the contact form, visit Farfetch Contact Us. Fill in the required details, including your name, email address, order number (if applicable), and a detailed description of your query. Farfetch aims to respond promptly to all inquiries submitted through the contact form.

2. Customer Service Email

If you prefer email communication, you can reach Farfetch's customer service team at [email protected]. This option is available 24 hours a day from Monday to Friday, and from 8 am to 3 pm EST on Saturdays and Sundays. Include all relevant details in your email for a faster response.

3. Telephone Support

For urgent matters or if you prefer speaking with someone, you can call Farfetch customer service. The phone line is available from Monday to Friday between 8 am and 9 pm EST. Dial +1 646 791 3768 to speak with a customer service representative.

4. Help Center and FAQs

Farfetch has a Help Center on their website that includes frequently asked questions (FAQs) and support articles. This resource covers various topics, including orders, returns, and sizing information. It can be helpful to consult the Help Center as it may address common queries.

When contacting Farfetch customer service, have your order number and any relevant details ready. Providing clear information will help the customer service team assist you more efficiently.

Response times may vary based on the volume of inquiries. If you do not receive a response within a reasonable time, consider trying another contact method or reaching out again.

The contact information provided here is accurate at the time of writing. Please visit the official Farfetch website to confirm you have the most current contact details.

Farfetch customer service is ready to assist you with any issues, whether related to orders, sizing, or returns. Choose the method that works best for you and reach out for assistance.

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