How to Contact Exchange Bank Customer Service

Exchange Bank prioritizes providing excellent customer service. They are committed to assisting customers with any queries or concerns. You can reach them online, by phone, or in person. This article outlines the various methods available to contact Exchange Bank customer service.

Contacting Exchange Bank Customer Service Online

If you prefer online communication, Exchange Bank's website offers various resources. To contact their customer service team, follow these steps:

Visit Exchange Bank's Contact Page.
The bank's contact number is available: 707-524-3000 or 800-995-4066. These numbers are operational Monday to Friday, 7:00 AM to 6:00 PM, and Saturday, 8:30 AM to 2:30 PM.
For specific inquiries, like telephone banking, lost or stolen ATM/debit cards, or business online banking, the website provides separate phone numbers and instructions.

Exchange Bank also offers a secure online banking platform. If you need assistance with online services, visit the Exchange Bank Online Banking page for dedicated support.

Contacting Exchange Bank Customer Service via Phone

For those who prefer to speak directly with a representative, calling is a convenient option. To contact customer service by phone:

Dial the toll-free number 866-506-9583.
Listen for the voice prompt to select your desired option.
- Press [1] for general account information and fund transfers.
- Press [2] for loan inquiries.
- Press [3] to report a lost or stolen ATM card.
- Press [4] for system instructions.
- Press [9] to repeat the menu options.

Exchange Bank provides this 24/7 telephone banking service. Customers can access account information and address specific concerns anytime.

Contacting Exchange Bank Customer Service in Person

For those who prefer face-to-face interactions, Exchange Bank has several branch locations. To contact them in person:

You can find a complete list of branches on their Contact Us page.
The main contact number is (478) 452-4531.
Call this number or visit one of their branch locations for personalized assistance.

Visiting Exchange Bank branches allows you to establish a relationship and receive tailored guidance for your financial needs.

Exchange Bank is dedicated to exceptional customer service. They ensure that customer needs are met promptly through multiple communication options. Whether online, by phone, or in person, Exchange Bank is ready to assist you.

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