How to Contact Essex Savings Bank Customer Service

Essex Savings Bank is a well-established financial institution offering banking, trust, and investment services. If you need to contact their customer service for inquiries, concerns, or assistance, several convenient methods are available.

Contacting Essex Savings Bank via Phone

Do you prefer speaking directly to a customer service representative? Calling their phone lines is an effective option. Here are the contact numbers:

General inquiries and assistance: Call Essex Savings Bank's customer service team at (860) 767-4414 or toll-free at (877) 377-3922. They are ready to help with your questions or concerns.
Report a lost or stolen ATM or Debit Card: If your ATM or debit card is lost or stolen, report it immediately by calling (800) 472-3272. For international calls, use (614) 564-5105.
ADA requests and inquiries: For accessibility requests or inquiries related to individuals with disabilities, contact the ADA Coordinator at (860) 767-4414 or email them through their website.

Contacting Essex Savings Bank Online

Essex Savings Bank also provides online communication channels for contacting customer service. This allows you to reach out at any time. Here are the online methods available:

Visit their Website: Go to Essex Savings Bank's official website to access information about their services, products, and operations. You can also find answers to frequently asked questions.
Fill out the Contact Form: On the website, Essex Savings Bank has a contact form. Visit their "Contact" page, fill in the required details, and submit your message. A representative will respond as soon as possible.
Online Banking Client Support: If you need help with online banking, their support team is available 24/7. Call toll-free at 1 (844) 824-9387 for assistance with technical issues or general questions.

Additional Resources

Essex Savings Bank offers various resources that may assist customers. Here are some helpful options:

Electronic Banking: They provide electronic banking services for person-to-person payments, eStatements, bill payments, and transfers. For support, call 1 (844) 824-9387.
Branch Services: Essex Savings Bank has branches in Chester, Essex Village, Madison, and Old Lyme. Services may vary by location. Contact specific branches for more details.
Visit Local Branches: Prefer face-to-face service? Visit one of Essex Savings Bank's local branches. Their locations can be found on their website here. Check lobby hours in advance for assistance.

Essex Savings Bank is committed to providing excellent customer service. Whether you choose to contact them by phone or use online resources, their friendly team is ready to assist with your banking needs.

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