How to Contact ESSA Bank & Trust Customer Service

ESSA Bank & Trust is a reputable financial institution that offers a variety of banking and financial services. If you have questions, concerns, or need assistance with your accounts or services, there are several ways to contact their customer service team.

Contacting ESSA Bank & Trust Customer Service

1. Contact Center Phone Number

You can reach ESSA Bank & Trust customer service by phone at 570-421-0531 or 855-713-8001. Their Contact Center is available during regular business hours.

2. Email Communication

For written inquiries, you can email the Contact Center at [email protected]. Do not include sensitive personal information, such as account numbers or social security numbers, in your email.

3. Online Contact Form

ESSA Bank & Trust offers a contact form on their website for customer inquiries. You can fill out your contact information and details about your request. This form is not intended for sensitive information. Access the form on the Contact Us page of their website.

4. Frequently Asked Questions

Check the bank's website for a comprehensive FAQs section. This section addresses common questions about their services, including online banking and mobile alerts.

5. Visit a Branch

You can also visit one of ESSA Bank & Trust's 26 branches for personalized assistance. Use the Branchspot tool to find the nearest location. In-person visits allow you to speak directly with a representative.

6. Investor Relations

For inquiries related to investor relations, contact Stephanie Lefferson at (570) 422-0182 or email [email protected]. There is also a dedicated Investor Relations contact form on the website.

7. Better Business Bureau

You can find additional information about ESSA Bank & Trust through their Better Business Bureau (BBB) profile here. This resource is useful for filing complaints or obtaining further details.

When contacting ESSA Bank & Trust customer service, provide clear and accurate information about your inquiry to help ensure efficient assistance. Avoid sharing sensitive information through email or online forms. For such discussions, visit a branch or call customer service directly.

Contacting ESSA Bank & Trust customer service is easy, with multiple channels available to suit your preferences.

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