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How to Contact Energy in the Bank Customer Service

Energy in the Bank is a prominent energy provider serving residential and commercial customers. If you have questions or concerns about your energy bill or service, there are several ways to contact their customer service team.

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Published onSeptember 21, 2024
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How to Contact Energy in the Bank Customer Service

Energy in the Bank is a prominent energy provider serving residential and commercial customers. If you have questions or concerns about your energy bill or service, there are several ways to contact their customer service team.

Contact Options

  1. Phone: The most direct method to reach Energy in the Bank's customer service is by calling 888-580-8790. Representatives are available to assist you Monday through Friday from 9 a.m. to 5 p.m. EST.

  2. Online Chat: You can also connect with customer service through the website. Visit Energyinthebank.com and use the "Chat with Us" feature to have a real-time conversation with a representative.

  3. Email: For written communication, you can email the customer service team at [email protected]. Include detailed information about your inquiry, such as your account number, to help them assist you effectively.

When contacting customer service by phone or email, it's best to provide necessary account or billing information. This will help representatives access your details quickly and offer accurate assistance.

Additional Information

While direct contact is the most common approach, other resources are available for assistance:

  • Website FAQ: You can check the FAQ section on their website for answers to common questions. Many general inquiries can be resolved without needing to contact customer service.

  • In-person Assistance: Energy in the Bank may have local offices or branch locations for in-person support. Visit their website or call customer service to find out about the availability of in-person assistance.

When contacting Energy in the Bank's customer service, be clear and accurate about your question or concern. This will enable the team to assist you more efficiently.

Energy in the Bank prioritizes customer service. With multiple contact options available, you can choose the method that fits your needs best.

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