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How to Contact Empire National Bank Customer Service

Empire National Bank is focused on delivering excellent customer service to its clients. Whether you need assistance or have a question, there are several ways to contact the bank's customer service team. This article outlines the methods to reach Empire National Bank's customer service.

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Published onSeptember 23, 2024
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How to Contact Empire National Bank Customer Service

Empire National Bank is focused on delivering excellent customer service to its clients. Whether you need assistance or have a question, there are several ways to contact the bank's customer service team. This article outlines the methods to reach Empire National Bank's customer service.

Phone Support

For direct contact, you can call Empire National Bank's customer service team at their headquarters in Islandia, NY. Dial 631-348-4444 during business hours to speak with a representative.

Email Support

If you prefer written communication, send an email to the bank's customer service team. Visit their official website at www.empirenb.com and go to the "Contact Us" section. Fill out the contact form with your inquiry and contact information. A representative will reply to your email.

Live Chat

Empire National Bank offers a convenient live chat feature on their website. Visit www.empirenb.com to access the live chat option and connect with a customer service representative in real-time. This is ideal for quick questions or if you prefer live support without a phone call.

Branch Visits

For face-to-face assistance, visit one of Empire National Bank's branches. The bank has several locations where you can speak with a customer service representative in person. Find the nearest branch by checking this link for location details.

Additional Resources

For assistance outside of regular business hours, particularly for lost or stolen debit cards or to report fraud, call 866-646-0003 during business hours. If you need help outside of those hours, on weekends, or on holidays, call 800-889-5280, Option 1.

Empire National Bank offers various ways to contact their customer service team. Whether by phone, email, live chat, or in person, the bank aims to provide a smooth and satisfactory experience for all customers.

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