How to Contact Ellevest Customer Service
Ellevest is a financial company focused on helping women close the gender investment gap. Founded by Sallie Krawcheck, the company provides tailored investment strategies, career coaching, and personal finance tools. Ellevest offers algorithm-driven financial planning services designed for each individual's income and life situation. Their services include investment accounts, banking services, and retirement planning.
Ellevest's Service Portfolio
Ellevest offers a variety of services aimed at empowering women's financial independence. Here are their main offerings:
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Investment Management: Ellevest creates personalized investment portfolios using proprietary algorithms that account for gender-specific pay gaps, career breaks, and lifespan differences.
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Banking Services: The Ellevest Save and Spend accounts allow clients to manage their everyday finances while earning cashback rewards on select purchases.
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Retirement Planning: The company provides guidance and tools for effective retirement planning, addressing unique financial challenges for women.
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Education & Coaching: Ellevest offers educational resources and one-on-one coaching sessions with financial experts to enhance financial literacy and confidence.
Knowing how to reach Ellevest's customer support is essential for both current and prospective clients. Let's look at the available contact methods.
Contacting Ellevest Customer Service Via Phone and Email
To contact Ellevest customer service by phone, note that their customer service phone number is not publicly listed. This is common for online-based financial services, which may prefer to handle inquiries digitally.
For email support, you can reach Ellevest at the following address:
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When emailing, include as much detail as possible about your query, along with relevant account information (excluding sensitive personal financial details), so the customer service team can assist you effectively.
Online Support and FAQs
Ellevest provides an extensive online support system for quick answers. To access it, visit www.ellevest.com and navigate to the "Support" or "Help" section, typically located at the bottom of the page. Here, you'll find a comprehensive FAQ section covering various topics, including:
- Account Setup
- Managing Your Account
- Ellevest's Investment Philosophy
- Pricing and Fees
- Security and Privacy Matters
This resource can often address your questions without needing to wait for personalized assistance.
Live Chat
Another option for customer support is the live chat. Ellevest’s website usually features a live chat option during business hours, allowing you to communicate in real-time with customer service agents. Look for a chat icon to start a conversation.
Ellevest is dedicated to supporting women's financial goals, and customer support is a vital aspect of their service. For assistance, you can email them directly at [email protected] or utilize their online resources for self-help. Being prepared with your information and clearly communicating your issues will help you receive effective support.