Get in Touch with Edward Jones Customer Service: A Comprehensive Guide

When you need support in investments and financial planning, having reliable assistance is important. Edward Jones, a prominent financial services firm, is dedicated to being there for its clients. Whether you have questions about your portfolio or need investment advice, Edward Jones customer service is available to help.

Dial Your Way to Assistance

The quickest way to connect with a customer service representative is by phone. Edward Jones offers a dedicated line for your inquiries. To reach them, call 1-800-EDJONES (1-800-335-6637). Their friendly and knowledgeable agents are available Monday to Friday, 7 a.m. to 9 p.m. CT, and on weekends from 8 a.m. to 4 p.m. CT.

The Write Way: Email & Mail

Prefer to communicate through email or traditional mail? Edward Jones accommodates both options. To send an email, log into your secure Edward Jones account. You can send messages while ensuring your personal information is protected.

If you choose to write a letter, address it to Edward Jones headquarters:

Edward Jones
Attn: Customer Relations
12555 Manchester Rd.
St. Louis, MO 63131

Online Oasis: Website & FAQs

You can find answers online without leaving home. Edward Jones’ website offers a wealth of information. If you have common questions, check the frequently asked questions (FAQ) section under the 'Client Resources' tab. You may find the answers you need regarding technical issues or transactions.

Let Your Fingers Do the Talking: Live Chat

For those who prefer typing, the live chat feature is available. While browsing the Edward Jones website, look for the chat icon. Click it to start a conversation with an agent who is ready to assist you in real-time. This service is popular for its speed and convenience.

Find a Financial Advisor

Sometimes, you need personalized help from a financial advisor who understands your financial situation. At Edward Jones, each client is matched with a dedicated advisor. To find your advisor's contact information, use the 'Find an Advisor' tool on the Edward Jones website. Enter your ZIP code to locate your local advisor's phone number.

Reaching out to Edward Jones customer service is designed to be straightforward. With options ranging from phone calls to live chats, Edward Jones provides various channels for swift and secure communication. Their team is ready to offer professional expertise and personal care. No question is too small, and every concern matters.

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