How to Contact Eastern Michigan Bank Customer Service

Eastern Michigan Bank is a locally owned, full-service community bank. They provide a variety of financial products and services to meet customer needs. Contacting their customer service is quick and easy. This article outlines the different ways to reach Eastern Michigan Bank's customer service representatives.

1. Contact Eastern Michigan Bank by Phone

Need immediate assistance? Call Eastern Michigan Bank at 810-679-2500. Their customer service representatives are available during business hours to help with account questions, loan applications, and general banking inquiries.

For 24-hour assistance, use iTalk Telephone Banking. Call 1-800-644-8008 from any phone and have your account number ready.

2. Visit the Eastern Michigan Bank Website

The Eastern Michigan Bank website, emb.bank, is a helpful resource for contacting customer service. Visit the "Contact Us" page to find a contact form for submitting questions or concerns. For security reasons, the bank does not unlock online banking accounts through email requests, so it's best to call customer service for this type of assistance.

3. Utilize Online and Mobile Banking Resources

Eastern Michigan Bank offers online and mobile banking services. These platforms allow you to access your accounts and perform banking activities remotely. You can use the "Message Center" within the online and mobile banking app to securely send emails to customer service. To use this feature, log in to your online banking account and go to the "Contact Us" section.

4. Inquire About Additional Business Services

If you are a business customer, Eastern Michigan Bank offers specific business services such as Merchant Services, Remote Deposit Capture, and Night Deposit Services. For inquiries about these services, visit their business services page on the bank's website. This page contains contact information for their dedicated business banking team.

Contacting Eastern Michigan Bank's customer service is straightforward. You can call their main number, use online and mobile banking resources, or visit their website for support. Eastern Michigan Bank is dedicated to providing quality customer service and promptly addressing inquiries.

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