How to Contact Eastern Bank Customer Service

Eastern Bank is a leading mutual bank headquartered in Boston, Massachusetts, offering a range of financial services such as personal and commercial banking, mortgage loans, insurance, and investment management. They prioritize strong customer relationships and aim to provide accessible, high-quality customer service through various channels.

If you need to reach Eastern Bank for support or information, here are the options available to you.

Contact by Phone

For immediate assistance, calling Eastern Bank’s customer service hotline is the most effective method. The main customer service phone number is:

Html

Customer service representatives are available during the following hours:

Monday through Friday from 7 AM to 8 PM
Saturday from 9 AM to 3 PM

Have your account details ready to ensure a smoother experience.

Email Support

Eastern Bank provides email support for customers who prefer written communication. You can send your questions or concerns to:

Html

Responses typically occur within a few business days. Avoid including sensitive information such as account numbers or social security numbers in your emails.

Online and Mobile Banking Support

For issues related to online or mobile banking, Eastern Bank has specific support available at:

Html

Support hours are:

Monday through Friday from 8 AM to 8 PM
Saturday from 9 AM to 3 PM
Sunday from 11 AM to 4 PM

ATM/Debit Card Support

If you have lost your card, suspect fraudulent activity, or need assistance with card-related questions, contact:

Html

This line is available 24/7 for reporting lost or stolen cards.

Live Chat

Eastern Bank's website offers a Live Chat option for immediate assistance during business hours. To use this feature, visit their official website at Eastern Bank and look for the Live Chat option, usually located at the bottom right of the page.

Branch Locations

If you prefer face-to-face service, you can visit a local Eastern Bank branch. Use the branch locator on their website to find the nearest location and its hours.

Mail Correspondence

For non-urgent inquiries, you can send a letter to Eastern Bank's headquarters at:

Html

Include sufficient information to ensure the customer service team can address your concerns effectively.

Create your AI Agent

Automate customer interactions in just minutes with your own AI Agent.

Get started for free Chat with AI for fun

Featured posts

How to Use AI to Write a Novel

Writing a novel is a complex and creative endeavor that has been traditionally accomplished by authors through hours of brainstorming, planning, and writing. However, with the advancements in AI, the process of writing a novel has been revolutionized. In this article, we will explore how AI can be effectively used to write a love story.

Why Is AI the Key to Boosting Productivity, Creating Jobs, and Giving Us More Freedom?

AI is reshaping the world in ways we never thought possible. It’s more than just a tool for automation; it’s a catalyst for unlocking new levels of productivity, economic growth, and personal freedom. Imagine getting more done in less time, having access to opportunities that were once out of reach, and freeing up your time for what truly matters. That’s the promise of AI, and it’s already starting to deliver.

What is LLM Fine-Tuning

Fine-tuning large language models has become a hot topic in the field of artificial intelligence. This process enhances the model’s performance on specific tasks or in particular domains, making it a vital part of deploying AI effectively. In this article, we will explore what LLM fine-tuning is, why it is necessary, and how it can be used across various industries.

How to Build a Chat Completion Experience with AskHandle API

Creating an AI-powered chat application is achievable with the AskHandle API. This guide walks you through authenticating, setting up a chat room, and sending messages to your AI assistant for real-time responses.

SPF Settings and Integrating SendGrid

Email deliverability is critical for businesses relying on digital communication. A strong Sender Policy Framework (SPF) boosts your email's credibility with Internet Service Providers (ISPs). This improves deliverability and protects your domain’s reputation. Adding email service providers like SendGrid to your SPF record requires careful consideration, especially regarding whether to end the SPF record with '~all' or '-all'.

What is MongoDB?

MongoDB is a popular and widely-used document database that falls under the category of NoSQL databases. It is known for its flexibility, scalability, and high-performance capabilities, making it a preferred choice for many modern applications. In this blog, we will explore what MongoDB is, how it works, and its key features.

Is ChatGPT an AI Chat?

In a world increasingly filled with technology, questions about artificial intelligence and its capabilities continue to grow. One such curiosity is whether ChatGPT qualifies as an AI chat service. This article will explore what ChatGPT is and how it functions as a chatbot powered by artificial intelligence.

Celebrating Independence Day: A Journey Through American Traditions

Every year on July 4th, Americans come together to celebrate Independence Day with a unique blend of historical reverence and modern-day festivities. This national holiday commemorates the adoption of the Declaration of Independence in 1776, which marked the birth of the United States of America. From grand parades to fireworks that light up the night sky, let's explore the many ways Americans celebrate this special day.

Achieve more with AI

Enhance your customer experience with an AI Agent today. Easy to set up, it seamlessly integrates into your everyday processes, delivering immediate results.

Try for free Get a demo

Latest posts

AskHandle Blog

Ideas, tips, guides, interviews, industry best practices, and news.

• February 18, 2025

The Meaning of Reasoning for a Large Language Model

Reasoning plays a critical role in how large language models (LLMs) interact and provide value to users. These sophisticated systems have transformed the way we engage with artificial intelligence, offering insights, suggestions, and information across various domains. This article explores what reasoning means for LLMs and how it affects their functionality and effectiveness.

ReasoningLLMAI

• December 31, 2024

How Do LLM Models Process Prompts and Generate Responses?

Large Language Models (LLMs) have become powerful tools for addressing a variety of tasks, including answering complex technical questions and generating creative content. This article explores how these models interpret input prompts, perform tasks, and generate accurate responses.

PromptsLLMAI

• September 20, 2024

How Can AI Agents Help Your Online Retail Business Enhance Customer Satisfaction?

Online shopping has become a huge part of our lives, offering convenience and a wide variety of choices. For online retailers, the challenge is providing a shopping experience that feels personal and efficient. AI agents are smart tools that can help online stores give customers quick, personalized support, making their shopping experience easier and more enjoyable.

Customer SatisfactionOnline RetailAI

View all posts