How to Contact East Cambridge Savings Bank Customer Service

East Cambridge Savings Bank provides various options for customers to reach their customer service team. If you have questions or need assistance with banking-related matters, you can easily get in touch with them.

Contact Us Page

Visit East Cambridge Savings Bank's "Contact Us" page on their official website at www.ecsb.com/contact-us. Here, you will find general contact information and hours of operation for customer service. You can email them at [email protected]. For phone inquiries, call 1-866-354-ECSB (3272).

Banking Centers

For personal assistance, you can visit one of East Cambridge Savings Bank's banking centers. Find contact information for each location on their website at www.ecsb.com/personal/bank-services. You can also call their main line at 1-866-354-ECSB (3272) for general inquiries.

Automated Banking Service

East Cambridge Savings Bank provides a 24-hour automated banking service named "The Banking Connection." For assistance with activating an ATM/debit card or selecting a PIN, call 1-800-992-3808. This automated service allows you to manage certain banking functions outside of regular hours.

Online Banking

The bank offers a user-friendly online banking platform. For help with online banking, email their customer service team at [email protected] or call 1-866-354-ECSB (3272). Their customer service operating hours are Monday to Friday from 8:00 am to 6:00 pm and Saturday from 8:30 am to 1:00 pm.

Additional Resources

For more information about banking services, visit www.ecsb.com/personal on their website. This section includes details on personal banking, loans, investments, and a frequently asked questions (FAQ) area that addresses common inquiries.

East Cambridge Savings Bank offers convenient channels for customers to reach their customer service team. Whether you choose online communication, face-to-face interaction, or automated banking services, assistance is readily available.

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