How to Contact DPSS Customer Service

The Department of Public Social Services (DPSS) assists individuals and families in need. If you have questions or need help with DPSS services, there are several ways to reach their customer service.

Contacting DPSS Customer Service via Phone

You can contact DPSS Customer Service directly by calling their hotline at (310) 258-7400 or (818) 701-8200. For toll-free assistance, call (866) 613-3777. The Customer Service Center is open Monday to Friday, from 7:30 AM to 6:30 PM, and is closed on County Holidays. The center provides support in multiple languages, including English, Spanish, Armenian, Cambodian, Vietnamese, Cantonese, and Mandarin.

If you have specific inquiries related to CalFresh, call (866) 613-3777. The In-Home Supportive Services (IHSS) also has a dedicated helpline at (866) 613-3777 for IHSS recipients and providers.

Online Support and Resources

DPSS offers online services and resources. Visit the official DPSS website, dpss.lacounty.gov, for information on various programs, benefits, and eligibility criteria.

For online communication, go to the Contact Us page on the DPSS website, where you can fill out a contact form for inquiries or concerns. You can also use their online chat service by clicking the Chat with an Agent button for immediate assistance.

In-Person Assistance

If you prefer face-to-face communication, visit one of DPSS's Customer Service Centers in Los Angeles County. These centers offer in-person help from dedicated staff.

5445 Whittier Blvd., Los Angeles, CA 90022
813 E. 4th Pl., Los Angeles, CA 90013
211 E. Alondra Blvd., Compton, CA 90220

These locations provide support for programs such as CalWORKs, CalFresh, Medi-Cal, and General Relief.

Accessibility Options

DPSS is dedicated to accessibility for all individuals. If you have a disability or limited English proficiency, you can request communication assistance, including interpretation services or alternative formats, by contacting the Customer Service Center at (866) 613-3777.

There are numerous ways to contact DPSS Customer Service for assistance. You can choose phone support, online resources, or in-person help. Reach their Customer Service Center at (866) 613-3777 or visit dpss.lacounty.gov for further support. DPSS also has multiple physical locations available for face-to-face assistance.

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