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How to Contact CommunityOne Bank Customer Service

CommunityOne Bank is a financial institution based in Asheboro, NC. If you have inquiries or need assistance, you can contact their customer service team through various channels.

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Published onAugust 30, 2024
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How to Contact CommunityOne Bank Customer Service

CommunityOne Bank is a financial institution based in Asheboro, NC. If you have inquiries or need assistance, you can contact their customer service team through various channels.

1. Phone Support

You can reach CommunityOne Bank by calling their helpline at +1 (855) 830-6200. Customer support is available from 9 a.m. to 9 p.m. ET, seven days a week. This option allows for quick assistance with any questions or issues.

2. Live Chat

CommunityOne Bank offers a live chat feature for real-time support. To access it, log in to your CommunityOne Bank account and navigate to your profile page. Click on the "Chat" option, and a representative will assist you 24/7. This feature is useful for urgent matters.

3. Email Communication

For non-urgent inquiries, you can email CommunityOne Bank. Visit their website at www.community1.com and use the provided email link. You can detail your query and expect a timely response. This method is useful for including attachments or detailed information.

4. Branch Visits

If you prefer face-to-face interactions, you can visit a CommunityOne Bank branch. Use the branch locator tool on their website to find the nearest branch, along with their hours of operation and contact information.

5. Social Media

CommunityOne Bank is active on social media platforms. You can engage with them to ask general questions or seek information. This method may not provide immediate responses but can be useful for updates about the bank's promotions and services.

When contacting CommunityOne Bank's customer service, provide accurate information and be specific about your query. This helps representatives assist you effectively.

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