How to Contact Commercial Bank of Texas Customer Service

Commercial Bank of Texas (CBTx) is a full-service community bank focused on customer support. If you need assistance, there are several convenient options available for reaching their customer service team.

Phone Support

To speak directly with a customer service representative, you can call the following phone numbers:

General Inquiries: For general questions or assistance, call the toll-free number at 800-723-7601. Customer service is available during regular business hours.
Loan Rates: For questions about loan rates or products, call the same toll-free number, 800-723-7601.
CBTx EZ Access Phone Banking: For inquiries about CBTx EZ Access Phone Banking services, call 888-776-2240. Customer service is ready to assist you.

Email Support

To contact Commercial Bank of Texas via email, send your inquiries to [email protected]. Describe your situation or question, and the customer service team will respond as soon as possible.

Postal Mail

To send any correspondence to Commercial Bank of Texas, use the following address:

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This address can be used for loan payments, general inquiries, or any other mail communications.

Lost or Stolen Debit Cards

If your debit card from Commercial Bank of Texas is lost or stolen, take immediate action:

Normal Business Hours: Call 800-723-7601 for assistance in blocking your card and protecting your account.
After Hours & Weekends: For reporting lost or stolen cards outside of normal hours, call 888-227-3096. This number is available 24/7 for your protection.

Online Contact Form

You can also use an online contact form for digital communication. Visit www.cbtx.com/contact-us/ and fill out the form with your name, email, phone number, and message. The customer service team will respond to your inquiry via your preferred contact method.

Providing accurate details ensures a prompt response from their customer service representatives. Commercial Bank of Texas is committed to exceptional customer service and aims to meet customer needs efficiently.

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