How to Contact Citizens Federal Savings Bank Customer Service

Citizens Federal Savings Bank is dedicated to providing strong customer service and support. If you need assistance, there are several ways to contact their team.

Contact via Phone

You can reach Citizens Federal Savings Bank customer service directly by phone at (800) 590-9920. Their business hours are Monday to Friday from 8 am to 5 pm and Saturday from 9 am to 12 pm. Customer service representatives can help with any inquiries or issues you may have.

Visit the Citizens Federal Savings Bank Website

The bank's website is a useful resource for information and support. Visit www.citizensfsb.bank and navigate to the "Contact Us" page. Here, you can fill out a contact form with your details, and a representative will respond promptly.

Utilize Online Chat Support

For quick responses, you can use the online chat support available on their website. Access the chat feature at client.citizensbank.com/s/web-chat. Trained representatives are available to assist you with various inquiries.

FAQs and Support Documentation

You may find answers to your questions in the FAQs section on the Citizens Federal Savings Bank website. They provide a comprehensive list of frequently asked questions, covering topics such as checking accounts, savings accounts, and online banking. Review the FAQs to see if your question has already been answered.

Additional Support Channels

Citizens Federal Savings Bank offers multiple support channels. You can visit a local branch to speak directly with a customer service representative. Locate the nearest branch using the branch locator on their website.

Citizens Federal Savings Bank is committed to customer satisfaction and offers various methods for support. Use the options listed above, including phone, website contact forms, online chat, and FAQs, to efficiently connect with their customer service team.

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