How to Contact Citizens Bank & Trust Customer Service

Citizens Bank & Trust provides a range of banking services. If you have questions or need assistance, reaching out to their customer service team is effective. Below are the various ways you can contact Citizens Bank & Trust customer service.

Contacting Citizens Bank & Trust Customer Service

Citizens Bank & Trust offers several convenient methods for customers to reach their customer service representatives.

1. Phone Inquiries

To contact customer service directly, call (678) 406-4000. Customer service representatives are available Monday to Friday from 8:30 a.m. to 6:00 p.m. ET. You can receive immediate assistance for your questions.

2. Online Chat

For instant communication, Citizens Bank & Trust provides a web chat feature. Visit their web chat page at https://client.citizensbank.com/s/web-chat to connect with a representative in real-time. This allows for quick responses without needing to make a phone call.

3. Message Submission

For non-urgent inquiries, use the contact form available on their website. Complete the Citizens Trust Bank Contact Us form at http://www.citizensbanktrust.com/contact-us/ to send a detailed message. A representative will respond as soon as possible.

4. Branch Visit

If you prefer face-to-face interaction, you can visit a local Citizens Bank & Trust branch. Use the branch locator tool on their website at https://www.citizensbanktrust.com/branch-locations/ to find the nearest location and its operating hours.

5. Mobile App

For convenience, Citizens Bank & Trust offers a mobile app available on both iOS and Android devices. The app provides access to your accounts and direct customer service options. Download the app from the App Store or Google Play Store.

Citizens Bank & Trust offers multiple ways for customers to reach their customer service team. Whether through phone calls, online chat, message submission, branch visits, or the mobile app, assistance is readily available.

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