How to Contact Citizens Bank & Trust Company Customer Service
Citizens Bank & Trust Company is committed to providing exceptional customer service to address any inquiries or concerns you may have. With various channels available for contacting their customer service team, you can choose the method that is most convenient for you. Whether you prefer to speak with a representative over the phone, use automated telephone banking, or visit a branch in person, Citizens Bank & Trust Company strives to assist you promptly and efficiently.
Contact Information
To ensure a seamless customer experience, Citizens Bank & Trust Company offers several contact options:
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Phone: To speak directly with a representative, you can call Citizens Bank & Trust Company at:
- Toll-Free Number: 1-800-550-1873
- Local Number: 434-292-8100
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24-Hour Automated Telephone Banking: For automated banking services, use:
- Toll-Free Number: 1-800-436-5899
- Local Number: 434-292-1033
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Report VISA Debit Cards Lost or Stolen:
- During Business Hours: 1-800-550-1873
- After Hours: 1-800-500-1044
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Report Credit Cards Lost or Stolen:
- Credit Card Services: 1-800-556-5678
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Branch Visit: If you prefer to speak with a representative in person, visit one of Citizens Bank & Trust Company's branches. Branch locations and additional contact information can be found on their official website at Citizens Bank & Trust Company Branch Locations. Please note that branch availability may vary depending on your location.
Beneficiary Services
If you have been named as a beneficiary on a Citizens Bank & Trust Company account, the bank understands the sensitive nature of your situation. To assist you, they have a streamlined process for requesting beneficiary disbursement. Visit the Citizens Bank & Trust Company Contact Page and use the contact form available there to initiate your request.
Quick Access for Lost or Stolen Cards
In the unfortunate event of a lost or stolen card, prompt action is crucial to prevent unauthorized activity. Use the following contact numbers:
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Lost or Stolen VISA Debit Card:
- During Business Hours: 1-800-550-1873
- After Hours: 1-800-500-1044
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Lost or Stolen Credit Card:
- Credit Card Services: 1-800-556-5678
For any inquiries or assistance, remember to keep these numbers readily accessible. Citizens Bank & Trust Company values your satisfaction and is dedicated to providing timely assistance for all your banking needs. Whether you prefer traditional communication channels or need to visit a branch, Citizens Bank & Trust Company is here to help you efficiently and effectively.
