How to Contact Citizens Bank of West Virginia Customer Service

Citizens Bank of West Virginia offers various ways to reach their customer service team for assistance with banking inquiries. This article outlines the options available for contacting them.

Contact Information

Calling Customer Service

You can contact Citizens Bank of West Virginia's customer service by phone. Here are the phone numbers for different branches:

Elkins: 304-636-4095
Toll-Free: 800-797-5790
Beverly: 304-636-0988
Parsons: 304-478-2551
Snowshoe: 304-572-4095
Buckhannon: 304-472-0052
New Martinsville: 304-455-5400

Visiting a Branch

For in-person assistance, visit any Citizens Bank of West Virginia branch. They have several locations to serve you. To find the nearest branch, check the Locations page on their website.

Online Communication

Citizens Bank of West Virginia provides online communication for customer service inquiries. You can access their online chat feature by visiting their Contact Us page on the website.

Fax Numbers

For specific inquiries, you can use the following fax numbers:

Auto Lending: 304-637-2018
Garnishments & Subpoenas: 304-637-2022

Mobile and Online Banking Support

For help with mobile and online banking, Citizens Bank of West Virginia offers a dedicated FAQ page. This resource answers common questions and details how to sign up for online banking and security measures.

Telephone Banking

For quick access to account and transaction information, you can use their 24-hour telephone banking service by calling 888-444-4262. The automated voice service provides the information you need.

Contacting Citizens Bank of West Virginia for customer service is straightforward. Whether by phone, in-person, online chat, or fax, they offer multiple ways to assist you. Their website also provides resources for mobile and online banking support, ensuring you have the necessary information readily available.

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