How to Contact Chase Customer Service

If you need help with your Chase bank account, credit card, or other services, there are several ways to get assistance.

Call Chase Customer Service

For Banking Needs: Call Chase at 1-800-935-9935, available 24/7.
Credit Card Queries: For credit card issues, dial 1-800-432-3117.
Mortgage and Home Lending: For mortgage-related questions, call 1-800-848-9136.
International Support: If you're outside the U.S., contact Chase at 1-318-340-3308.

Online Support

Chase Website: Visit Chase's website for customer support options. Check the 'Contact Us' section for specific assistance.
Secure Message Center: Log into your Chase account to use the Secure Message Center for direct messaging with a representative.

Traditional Mail

Sending Letters: You can send a letter to Chase at:
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Responses via mail will take longer than other methods.

Visit a Chase Branch

Face-to-Face Help: Visit a local Chase branch for direct assistance from an associate.

Tips for Effective Communication

Be Prepared: Have your account details and specific questions ready to help customer service assist you efficiently.
Patience is Key: Customer service can be busy, so be patient. Chase is committed to helping you as quickly as possible.

Chase customer service offers multiple ways to get help. Choose the method that works best for you.

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