How to Contact Chase Bank Customer Service
If you are a Chase Bank customer and need help with your accounts or have questions, there are several ways to contact their customer service. Chase Bank offers multiple channels to ensure you can find the option that suits you best. Here are the various ways you can reach out to Chase Bank customer service.
Contacting Chase Bank Customer Service Online
Chase Bank has an online platform where customers can find important information to resolve their queries. Visit the official Chase Bank website at https://www.chase.com/. Once on the site, go to the "Customer Service" section, which is easy to find.
In the Customer Service section, you will see a range of topics and frequently asked questions covering different aspects of banking. This self-help option allows you to find answers to common queries without having to contact a representative. The website is frequently updated and can assist you with account management, payments, statements, and more.
If you do not find the solution through the self-help options, you can start a live chat session with a Chase Bank customer service representative. Click on the live chat icon, and you will be connected with a representative for real-time assistance.
Contacting Chase Bank Customer Service via Phone
For those who prefer to speak directly with a customer service representative, Chase Bank provides several phone numbers for different needs. The general inquiry number is (800) 935-9935. By calling this toll-free number, you can speak with a representative who will help address your concerns.
There are specific phone numbers for specialized services. For auto loans, call (800) 336-6675. For mortgage-related inquiries, dial (800) 848-9136.
Chase Bank also offers multilingual customer support. If you prefer to communicate in Spanish, you can call (855) 280-4198 for assistance.
Contacting Chase Bank Customer Service via Mail
For non-urgent matters, you can contact Chase Bank customer service by mail. Send written inquiries, feedback, or complaints to:
Chase Bank Customer Service P.O. Box 36520 Louisville, KY 40233-6520
When sending mail, include your account details and contact information for a prompt response.
Contacting Chase Bank customer service is a simple process. The bank provides multiple options for assistance, whether online, by phone, or through written inquiries. If you need help, you can reach out to their customer service team for support.
